Shipping policy
Blue Collar Baller Clothing Co.
Shipping Policy
This Shipping Policy applies to orders placed through https://bluecollarballerclothingco.com. By placing an order, you agree to the shipping terms below.
Order Processing
Orders are normally processed and prepared for shipment within 3–5 business days after payment is successfully completed. Business days are Monday through Thursday and exclude federal holidays.
Orders placed after 2:00 p.m. Pacific Time, on weekends, or on holidays begin processing on the next business day. Processing time is the period required to verify, prepare, pack, and transfer an order to the carrier; it does not include the carrier’s transit time.
High-volume periods, new-product releases, promotions, holidays, customized products, preorders, and made-to-order products may require additional processing time. Any longer processing period will be disclosed on the applicable product page or during checkout when reasonably possible.
If we learn that we cannot ship an order within the time stated when it was purchased, we will notify the customer and provide a revised shipment date. When required by applicable law, the customer will be offered the choice to accept the delay or cancel the affected order for a prompt refund.
Shipping Destinations
We currently ship to eligible addresses in the United States where a shipping option is displayed at checkout. Available services may differ for Alaska, Hawaii, U.S. territories, P.O. boxes, and military APO, FPO, or DPO addresses.
We do not currently guarantee international shipping. If an international destination is available during checkout, the international terms below apply. If no shipping option appears for an address, we cannot accept delivery to that destination at that time.
Shipping Rates and Delivery Estimates
Available shipping methods, charges, and estimated transit times are shown at checkout before payment. Shipping charges are based on the order, destination, package, selected service, and any active promotion.
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Stage
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Typical time
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Important distinction
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Order processing
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3–5 business days
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Time before the order is transferred to the carrier
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Standard transit
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Shown at checkout
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Begins after the carrier accepts the package
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Expedited transit
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Shown at checkout, when offered
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Faster transit does not shorten our processing period unless expressly stated
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Carrier delivery dates are estimates and are not guaranteed by Blue Collar Baller Clothing Co. Delivery may be affected by weather, service disruptions, holidays, customs, incorrect addresses, security reviews, or other circumstances outside our reasonable control.
Any free-shipping offer is subject to the terms displayed with the promotion. Unless expressly stated otherwise, minimum-order thresholds are calculated after discounts and before taxes. If a partial return causes an order to fall below a promotional threshold, we will not retroactively charge outbound shipping unless the promotion clearly disclosed that condition before purchase.
Order Confirmation and Tracking
After an order is placed, the customer should receive an order-confirmation email. A shipping-confirmation email with tracking information will be sent when the order is transferred for shipment or when a label is created.
Tracking may take 24–48 hours to display movement after the carrier first scans the package. A “label created” status means the shipment information has been sent to the carrier; it does not always mean the carrier has completed its first physical scan.
Orders containing multiple items may be shipped in separate packages. If an order is divided into shipments, the customer may receive more than one tracking number and the packages may arrive on different days. The customer will not be charged additional shipping solely because we divide an order into multiple packages.
Address Accuracy and Order Changes
Customers are responsible for providing a complete and accurate name, street address, unit or apartment number, city, state, ZIP code, email address, and other information required for delivery.
If you notice an error, email accounts@bluecollarballerclothingco.com immediately with your order number and the correct information. We will try to help, but we cannot guarantee an address change or cancellation after fulfillment has begun. For security, we may require verification before changing an order’s destination.
Blue Collar Baller Clothing Co. is not responsible for delays or delivery failures caused by an incorrect or incomplete address supplied by the customer. If a package is returned to us, the returned-package terms below apply.
Carrier Delays
After a package has been transferred to the carrier, transit and delivery are managed by the carrier. If tracking has not updated for several business days or the package is substantially past its estimated delivery date, email accounts@bluecollarballerclothingco.com with the order number.
We will review the tracking information and, when appropriate, assist with a carrier inquiry or claim. Carrier investigations can take time, and a replacement or refund may not be issued until the package’s status has been reasonably investigated, except where applicable law requires a faster remedy.
Packages Marked Delivered but Not Received
If tracking shows “delivered” but the package cannot be found, first check the delivery location, mailbox, parcel locker, household members, neighbors, building staff, and any carrier delivery photograph or notice. Carriers sometimes complete delivery shortly after the first delivered-status update.
If the package remains missing, contact the carrier and email accounts@bluecollarballerclothingco.com as soon as possible, preferably within 7 days of the recorded delivery date. Include the order number and any carrier case number. We will review the circumstances and may require a carrier investigation, written statement, identity verification, or other reasonable documentation before providing a resolution.
Reporting within seven days helps us investigate but does not remove any rights that cannot be waived under applicable law. We evaluate delivery claims individually and do not guarantee automatic replacement or reimbursement when carrier records show successful delivery.
Lost Packages
A package is treated as lost when the carrier confirms the loss or when its tracking and investigation reasonably establish that delivery is no longer expected. If a package is confirmed lost, we will offer an appropriate replacement or refund for the affected merchandise and any associated shipping charge, subject to inventory availability and applicable law.
Do not file a payment dispute while an active carrier investigation or a reasonable customer-service review is underway without first allowing us an opportunity to resolve the issue. This request does not limit any legal or cardholder rights.
Damaged, Defective, or Incorrect Orders
Inspect your order promptly after delivery. If an item arrives damaged, defective, or different from what you ordered, email accounts@bluecollarballerclothingco.com within 7 days after delivery. Include your order number and clear photographs of the item, shipping package, shipping label, and any visible damage.
If we confirm the problem, Blue Collar Baller Clothing Co. will cover the reasonable cost of correcting it through a replacement, refund, or prepaid return label, as appropriate. Keep the product and original packaging until we provide instructions because the carrier or fulfillment provider may require them for a claim.
This section is consistent with our Return and Refund Policy. Reporting within seven days helps us document and resolve the issue but does not eliminate any nonwaivable rights under applicable law.
Returned-to-Sender and Refused Packages
A package may be returned because the address is incorrect or incomplete, delivery was refused, required charges were not paid, or the package was not claimed. If it is returned to us, we will contact the customer using the information provided with the order.
The customer may request reshipment after paying the new shipping charge. If the customer prefers a refund, we may deduct the original nonrefundable shipping charge and any carrier return fee from the refund to the extent permitted by law. We will not deduct these costs when the return resulted from our error or a verified carrier error for which the customer was not responsible.
Orders that are refused to avoid following the Return and Refund Policy may still be subject to that policy’s eligibility and inspection requirements.
Preorders, Made-to-Order Items, and Split Fulfillment
If we offer a preorder, customized item, or made-to-order product, its product page will state the expected shipment period. If an order includes both ready-to-ship and delayed items, we may hold the order until all items are available or send separate shipments.
If the expected shipment period changes materially, we will notify the customer and provide cancellation or delay options as required by applicable law.
International Orders
When international shipping is offered, delivery estimates do not include customs processing. International customers are responsible for import duties, value-added tax, customs charges, brokerage fees, and other destination-country charges unless checkout expressly states that those charges were prepaid.
We cannot mark merchandise as a gift or report an inaccurate value on customs documents. Customs authorities may delay, inspect, or refuse a package. If an international package is refused or returned because the customer did not pay required charges, any refund may be reduced by original shipping, return shipping, duties, taxes, brokerage, or carrier fees charged to us, to the extent permitted by law.
Certain products or destinations may be restricted. We may cancel an order that cannot legally or practically be shipped and will refund the amount charged for the canceled merchandise.
Order Cancellations
Contact accounts@bluecollarballerclothingco.com as soon as possible if you need to cancel an order. We will try to honor the request, but cancellation is not guaranteed after processing or fulfillment begins.
If an order has already shipped, it must be handled under our Return and Refund Policy. If we cancel an unshipped order because we cannot fulfill it, we will issue a refund to the original payment method.
Returns and Exchanges
This Shipping Policy covers delivery of purchases to customers. Merchandise returns and exchanges are governed by our Return and Refund Policy at https://bluecollarballerclothingco.com/policies/refund-policy.
Under the current recommended return terms, eligible returns may be requested within 30 days after delivery. Ordinary return shipping is the customer’s responsibility, while we cover reasonable correction costs for confirmed damaged, defective, or incorrect items. If the Return and Refund Policy differs from this summary, the full Return and Refund Policy controls.
Policy Updates
We may update this Shipping Policy as our carriers, rates, fulfillment process, products, or service areas change. The version posted at the time an order is placed generally applies to that order, except where a change is required by law or is more favorable to the customer.
Contact Us
For shipping questions, contact:
Blue Collar Baller Clothing Co. LLCEmail: accounts@bluecollarballerclothingco.comMailing address: 1090 E. Lake Mead Pkwy, Henderson, NV 89015, United StatesWebsite: https://bluecollarballerclothingco.comCustomer-service hours: Monday - Thursday
9am- 5pm(PT)